Returns and Shipping
What Payment Method Do You Accept?
We accept Visa, MasterCard, American Express, Discover
How Will I Know My Order Was Accepted?
An email confirmation will be sent after you place your order. Once your order is fulfilled you will receive another email with a tracking number.
How Can I Change Or Cancel My Order?
Please email misty@vintagebymisty.com immediately after placing your order to make any changes. There may be some instances where we are unable to modify your order, we apologize for any inconvenience and will do our best to assist you.
When Will My Order Ship?
Most orders ship within 3 business days after received, even if it is an overnight shipment. Orders placed on weekends or holidays will begin processing the next business day. We'll notify you via e-mail if items in your order are out of stock or delayed.
Where Do You Ship?
Vintage by Misty does ship internationally. All orders are shipped with signature required. Unfortunately we are unable to ship to P.O. Boxes. For more customized shipping please email misty@vintagebymisty.com
Shipping
Shipping Rates Within the U.S.
For shipping within the U.S., three USPS/UPS shipping rates are available:
USPS Priority Mail (delivery within 3-5 business days) - $55
USPS Priority Mail Express (delivery within 2-3 business days) - $125
UPS Next Day Air (delivery on the next business day) - $175
In-store Pickup
In the area? We also offer complimentary in-store pickup at our Scottsdale boutique, 7046 E 5th Ave, Scottsdale, AZ 85251
You will be contacted by email when your order is ready to be picked up. If you no longer wish to pick up your order in store, please email us at misty@vintagebymisty.com or call (480) 522-6875 so we can assist you with alternative delivery options.
We will make every effort to let you know that your purchase is ready to be picked up.
International Orders
We partner with UPS, DHL and FedEx to ship to over 200 countries worldwide!
International Shipping (7-14 Business Days) - $175
Duties/taxes are NOT automatically calculated at checkout. Orders being shipped internationally are no longer the responsibility of Vintage by Misty after U.S. departure. Orders typically take up to 3-5 business days to arrive, items may be held longer in customs and delivery may be delayed. Unfortunately, we are unable to offer overnight shipping service internationally. We regret that we are unable to refund shipping or duties/taxes on internationally shipped orders on returns.
Returns
Items purchased in store at Vintage by Misty are final sale. Items purchased online are final sale this includes Fine and Costume Jewelry, Handbags, Small Leather Goods and Shoes. All Final Sale
Unless approved by Vintage by Misty for a return for credit only.
Thank you for shopping VBM.